At retail, brands have historically been built on consistent experiences across all locations. But some retailers are playing with this technique, tweaking both the design details and the product mix…

The funky black and white squares posted in store windows may look like optical illusions to some, but are gateways to customized shopping for those who recognize a QR code.…

The school year may have only just ended, but retailers already have their eye on the second-biggest season of the year: Back-to-School.  And while stores will wait to exhale until…

From malls with indoor water parks to boutiques proffering plush sofas and cocktails, stores are working harder to make shopping more inviting for today’s time-pressed, distracted shopper – all in…

The boundary between in-store and online apparel shopping is vanishing in the minds of consumers. Offering a seamless or “OMNI-CHANNEL” retail experience to U.S. apparel shoppers across all avenues they…

Today, retail is all about engagement: learning what the consumer wants, while promoting products and messages – often without a selling mentality. And it is making everyone more social. McKinsey’s…

When consumers think “fast fashion,” their first thought might not be sustainable fabrics.  But after years of hearing about how they are peddling “throwaway” apparel, leading retailers of low-price, trendy…

The potential held by China’s enormous population never fails to quicken the pulse of retailers.  And e-commerce, especially via mobile devices, is one of the hottest avenues for doing business…

A specialty grocery store in Australia made headlines around the world when it began charging a $5 fee for simply browsing. But experts say this reaction to showrooming – researching…

Somewhere between the Wall Street bailout and today’s new economy — where consumers are saving more and spending less — shoppers started turning more and more to mass merchants for…