Customer Service

It's no secret that customers are more demanding than ever. Advances in technology have certainly made shopping more convenient, but have also led to a consumer that's more impatient and…

How to Dig Out From Under All That Data

Brands and retailers not only need to collect, but also gather insights from data to better understand and engage with their customers.

By Popular Demand, More Online Stores Opening Shops

With the surge of online retail. some of those ecommerce stores are finding even more success with physical locations.

Email Marketing That Really Delivers

Want to win a trivia night? Then you should know the world's first email was sent back in 1971. Sure, an MIT programmer working on a project that was basically…

Don’t Call It “Used”

A classic scene in the cult movie classic "Party Girl" shows Parker Posey's character Mary parting with some of her designer clothes at a consignment shop to make rent. The…

Amazon’s Private Labels

Ask the person nearest you why they buy things on Amazon and they're likely to say, "It's easy and I get free shipping." Ask people why they like fashion, and…

It’s the Holiday Season (Almost)

It's that scary time of year again. No, not Halloween. We're talking about pre-holiday, the anxiety-laced period that retailers and manufacturers have been prepping for, but that stage before consumers…

Small Business Shopping

One of the biggest topics of conversation in small retail is how to compete with the major players, be it the chains, discounters, or e-commerce, especially Amazon. It's not an…

Taking it to the Next Level

Designers are always looking at past fashion trends to help decide what everyone should be wearing in the future. The recent New York Fashion Week (NYFW) was no different: silhouettes…