Shopping
Shopping
Consumers
Articles
How Customer Experience Indicators Can Drive Business
When considering new apparel purchases, consumers have much to contemplate style, fit, quality, price and comfort among them. Delivering all that in a seamless fashion be it online, in-store or…
Consumers
Articles
Fashion Can Work With Shoppers to Move Beyond COVID
It’s been more than two years since COVID-19 shut down the world and turned life, including retail, on its ear. Stores and brands scrambled to serve customers while operating within…
Consumers
Articles
Better Omnichannel Experiences
A handful of pre-pandemic years ago, Target announced it was going to remodel its stores, add dozens of small-format locations and put endless aisle technology in the hands of its…
Retail/Brands
Articles
Bringing Human Touch to New Stores
Remember early on in the pandemic? Yes, it might feel like half a dozen or so years ago. But in March of 2020, brick-and-mortar stores were hammered when they were…
Retail/Brands
Articles
The Best of Holiday ’21
Despite fears that supply chain disruptions and inflation could hamper holiday sales, retailers enjoyed a very strong season in the last quarter of 2021. But instead of putting their feet…
Retail/Brands
Articles
Secrets Behind Small Businesses
When Covid-19 first hit the U.S., the effects were fast and furious, affecting all sectors of the economy in 2020. Those who were self-employed and working dropped by 20 percent…
Supply Chain
Articles
Supply Chain Woes
After warnings that began before Halloween about supply chain issues that could leave Americans with few gifts under their Christmas trees, reports found shoppers actually received most of their gifts…
Retail/Brands
Articles
Here’s Why Retailers Can Stop All That Discounting
We’re closing out a year that saw stores cautiously open with pandemic protocols, then saw doors open wide because vaccines were introduced, then saw mask rules go back into effect…
Retail/Brands
Articles
How Retailers Can Up Their Digital Gifting Game
The gift-giving season is definitely in full swing. And while holiday shoppers were warned to buy early due to supply chain delays, December will inevitably be filled with slackers, those…
Retail/Brands
Articles
What’s the Modern Recipe for Holiday Shopping?
Not only is it beginning to look a lot like Christmas, but it’s also finally the right season for it (we saw you, Amazon, launching Black Friday deals in early…