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If it seems like people spend a lot of time on Facebook, Instagram, and Twitter, it’s because they do — to the tune of nearly two hours every day. Now,…

Highs and Lows

Despite its glamorous image, the high end of fashion has been taking it a bit on the chin lately. Enough so that luxury players are changing up their games as…

Boxed Apparel Services

For years now, retailers have appealed to the time-strapped or fashion-challenged by offering the services of stylists or personal shoppers. But in today’s digital age, subscription-based boxed apparel services are…

A Curated Experience

In Northern New Jersey, a supermarket in an area with a large Italian-American population stocks a large assortment of pastas, small-batch escarole and bean soup, and frozen parmigiana dinners. Two…

Need to Know

The millennial generation’s thirst for knowledge apparently knows no bounds. Take, for instance, the story comedian Aziz Ansari told Jimmy Fallon recently on The Tonight Show comparing his life to…

Changing Retail

A few years ago, flash sale sites were so hot, everyone from the Groupon to local newspapers offered bargain shoppers daily, if not hourly, deals. Some observers went so far…

Heading into Summer

The lazy, hazy, crazy days of summer are just about here… so now will shoppers come out of hiding and buy something? Housing sales have increased, the unemployment rate fell…

Fast vs. Slow

In a world where demanding consumers want everything faster, the term fast fashion has taken on a less than desirable connotation: big conglomerates using unfair labor practices to sell inexpensive,…

Strength of Small Businesses

The news last week that the U.S. economy added 230,000 jobs in April says a lot about the strength of small business, since about half of all American workers own…

From Digital to In-Store

Although “clienteling” might have a number of definitions, and myriad paths to best achieve it, it really means connecting with customers so well on every channel that they want to…