It's no secret that customers are more demanding than ever. Advances in technology have certainly made shopping more convenient, but have also led to a consumer that's more impatient and…

Brands and retailers not only need to collect, but also gather insights from data to better understand and engage with their customers.

Want to win a trivia night? Then you should know the world's first email was sent back in 1971. Sure, an MIT programmer working on a project that was basically…

A classic scene in the cult movie classic "Party Girl" shows Parker Posey's character Mary parting with some of her designer clothes at a consignment shop to make rent. The…

Ask the person nearest you why they buy things on Amazon and they're likely to say, "It's easy and I get free shipping." Ask people why they like fashion, and…

It's that scary time of year again. No, not Halloween. We're talking about pre-holiday, the anxiety-laced period that retailers and manufacturers have been prepping for, but that stage before consumers…

One of the biggest topics of conversation in small retail is how to compete with the major players, be it the chains, discounters, or e-commerce, especially Amazon. It's not an…