These Tech Firms Want to Lift Customer Loyalty

Retaining customer loyalty has been a concern for brands and retailers since, well, forever. But factors like online shopping and social media made things more complicated. And then COVID took…

Retail: Here’s How Holiday Performed & What to Expect from Shoppers in ‘23

After enjoying a strong holiday season, economists are predicting a slowdown in 2023 amid concerns about a recession. And they want retailers to be prepared. But first, the good news.…

Here Comes 2023 — What to Expect at Retail

Real talk: In December of 2019, nobody could have predicted what was to happen in 2020. But 2020 was a total outlier. Normally, people can rely on predictions. And right now,…

How Small Businesses are Capturing the Spirit (and Sales) of the Season

Small Business Saturday may have happened last weekend but shop owners everywhere can parlay the benefits of that American Express-founded holiday into gains during the rest of the Christmas season. It just…

Brands Stepping Up Their Sustainability Game

As consumers become more aware of sustainability, some fashion brands are making concerted efforts to not just be seen as an eco-conscious brand, but to change their practices and supply…

The Time is Now for Natural Fibers

Scientists around the globe were recently shocked when temperatures over Earth’s poles soared: Antarctica was more than 70 degrees warmer than average, while areas of the Artic registered temps more…

How Conventional Cotton Can Organically Meet Consumer Desires

At a time when the world seems to be focused on sustainability, consumers have differing ideas on terms that describe different types of cotton and what “organic cotton” actually means.…