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Reporting on America's Attitudes and Behaviors
Reporting on America's Attitudes and Behaviors

Retail

Self-Disruption in Retail

If you've been to any sort of panel discussion in the last couple of years, you've likely heard the word "disruption" thrown around pretty...

Enchanting Holiday Numbers

When people think about the magic of the holidays, it's more likely they're conjuring thoughts of twinkling lights and gingerbread houses than mobile optimization...

Private Labels

Gartner L2 recently noted that U.K. supermarket sales have been rebounding. Part of this is due to shoppers spending £85 million (over U.S. $104...

Taking It Personally

It used to be consumers all pretty much shopped the same way: if they needed something, they went to the store to get it....

Being Digitally Savvy

China is still an economic powerhouse, despite the fact that its growth is slowing. The country's economy grew 6.2 percent in the second quarter,...

Consumer Engagement

For years now, businesses have been advised to use, learn, and engage with customers via social platforms like Facebook, Instagram, and Twitter. What better...

Spring Performance

Recently at a Northeast clothing store, a woman wearing a winter coat could be heard voicing surprise that shorts were already out on the...

New Technology

When it comes to buying new clothes, most consumers still want to make their purchase in an actual store. But online shopping has made...

Consumer Outlook Good (For Now)

While shoppers have been spending well over the holidays, analysts expect to see a slowdown in certain sectors of the economy come the New...

Customer Service

It's no secret that customers are more demanding than ever. Advances in technology have certainly made shopping more convenient, but have also led to...

Don’t Call It “Used”

A classic scene in the cult movie classic "Party Girl" shows Parker Posey's character Mary parting with some of her designer clothes at a...

Amazon’s Private Labels

Ask the person nearest you why they buy things on Amazon and they're likely to say, "It's easy and I get free shipping." Ask...

It’s the Holiday Season (Almost)

It's that scary time of year again. No, not Halloween. We're talking about pre-holiday, the anxiety-laced period that retailers and manufacturers have been prepping...

Small Business Shopping

One of the biggest topics of conversation in small retail is how to compete with the major players, be it the chains, discounters, or...

Reading, Writing, & Arithmetic

It may seem like graduation caps have barely hit the ground, but back-to-school shopping is right around the corner for millions of families. And...

The Modern-Day Mall

American malls are in the middle of cleaning out their proverbial overstuffed closets. Most people know how that goes: They have to weed out...

Embracing Blockchain

Just when you thought you had a handle on what people meant when they talked about how the Internet of Things and artificial intelligence...