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Digital Disruptors
Considering how ubiquitous Amazon has become to online shopping, it's rather refreshing when a brand comes along that isn't affiliated with the mega marketplace....
The Human Touch of Retail
Stores regularly talk about the importance of the customer experience. But the pandemic and the ensuing employee attrition has more retailers discussing the significance...
New Experiences & Stores
Despite the fact that COVID-19 is still creeping around the nation, enough people have received vaccines that not only is "opening up" part of...
2021 & Beyond
In New York, Diane Von Furstenberg and The Daily recently celebrated the designer's summer fashion collection at DVF's Meatpacking location, where a fashion astrologer...
How to Survive & Thrive
If the pandemic was hard on major retailers who have doors and customers nationwide along with a strong internet presence, small businesses weren't about...
The Year of Take Back
Even though a surge in COVID-19 cases and post-election stress didn't exactly make for a holly, jolly Christmas season, American consumers pushed holiday retail...
Carving Out Loyalty
It's kind of funny/not funny how retail and personal relationships can seem so similar. This past year has been more than tough for both....
Digital Shopping & Sustainability
The COVID-19 vaccine rollout is finally offering a glimmer of hope that the worst of the pandemic times are behind us. It may take...
Facelifts for Malls & Stores
By now, a lot of Americans have ventured back to stores and malls, but it doesn't take long to notice everything is just a...
Pivot Your Marketing
This is going to take a while. COVID-19 was so seismic in its intensity, recovery won't be instantaneous. Americans are known for their impatience,...
Fast-Tracked Retail Change
At this point, the stories about how the coronavirus pandemic has impacted retail are plentiful, and most of them aren't pretty: store closures, bankruptcies,...
One Decade, a World of Change
The retail world has changed dramatically in the last 10 years. We've gone from strolling malls to scrolling phones. From telling a clerk, "I'm...
Direct-to-Consumer Brands
Like music, movies, or TV shows that can be downloaded at a user's convenience, successful direct-to-consumer (DTC) apparel brands fill a niche, one that...
Self-Disruption in Retail
If you've been to any sort of panel discussion in the last couple of years, you've likely heard the word "disruption" thrown around pretty...
Enchanting Holiday Numbers
When people think about the magic of the holidays, it's more likely they're conjuring thoughts of twinkling lights and gingerbread houses than mobile optimization...
Private Labels
Gartner L2 recently noted that U.K. supermarket sales have been rebounding. Part of this is due to shoppers spending £85 million (over U.S. $104...
Taking It Personally
It used to be consumers all pretty much shopped the same way: if they needed something, they went to the store to get it....
Being Digitally Savvy
China is still an economic powerhouse, despite the fact that its growth is slowing. The country's economy grew 6.2 percent in the second quarter,...
Consumer Engagement
For years now, businesses have been advised to use, learn, and engage with customers via social platforms like Facebook, Instagram, and Twitter. What better...
Spring Performance
Recently at a Northeast clothing store, a woman wearing a winter coat could be heard voicing surprise that shorts were already out on the...
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