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The Human Touch of Retail
Stores regularly talk about the importance of the customer experience. But the pandemic and the ensuing employee attrition has more retailers discussing the significance...
Localized Assortment Optimizations
There's an old adage: You get what you get, and you don't get upset. Clearly, that doesn't apply to retail. For some time now,...
New Experiences & Stores
Despite the fact that COVID-19 is still creeping around the nation, enough people have received vaccines that not only is "opening up" part of...
2021 & Beyond
In New York, Diane Von Furstenberg and The Daily recently celebrated the designer's summer fashion collection at DVF's Meatpacking location, where a fashion astrologer...
Fast-Tracked Retail Change
At this point, the stories about how the coronavirus pandemic has impacted retail are plentiful, and most of them aren't pretty: store closures, bankruptcies,...
Easing Fears & Growing Sales
After a couple of months with nothing to do but binge watch TV or go for quick grocery runs, consumers around some parts of...
Technology & Personalized Experiences
Millennials and Gen Z use technology at lightning speed, endlessly cruising from video to messaging to news to email with tireless dexterity and engagement....
Taking It Personally
It used to be consumers all pretty much shopped the same way: if they needed something, they went to the store to get it....
Why Fiber Content Labels Matter
If it seems like consumers are very often price-driven when it comes to their clothing purchases, they are. But some in the apparel industry...
Is the Mall Really Dead?
Last winter, the post-holiday season was pretty dismal for those in retail. As stores were shuttering doors or closing down altogether, more than one...
Seamless Retail
Every week we read about the flux that retail is experiencing. But whether consumers are shopping for new clothes in-store or online, the bottom...
A Shopping Journey
When it comes to buying new clothes, what used to be called a shopping trip is now a whole journey. See, even though most...
What’s In Store?
With consumers increasingly shopping online, brick-and-mortar retailers have had to step up their game to remind...
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