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Reporting on America's Attitudes and Behaviors
Reporting on America's Attitudes and Behaviors

Retail

Pivot Your Marketing

This is going to take a while. COVID-19 was so seismic in its intensity, recovery won't be instantaneous. Americans are known for their impatience,...

Banking on Tech

The coronavirus had people indoors and bingeing Netflix for so long, they probably saw more than one old movie like "Mean Girls" that captured...

Fast-Tracked Retail Change

At this point, the stories about how the coronavirus pandemic has impacted retail are plentiful, and most of them aren't pretty: store closures, bankruptcies,...

Easing Fears & Growing Sales

After a couple of months with nothing to do but binge watch TV or go for quick grocery runs, consumers around some parts of...

Ecommerce Only

It was nearly two months ago (yes, it does it seem much longer) that states began closing bars and restaurants, and banning gatherings of...

A New Retail Landscape

Let's face it: everything is weird now. Major League Baseball's "Boys of Summer," who Don Henley alludes to in that old soft rock hit,...

Evolving Ecommerce

Sometimes there are major markers in life, events so big that life becomes divided into everything "before" or "after." We're living through that now....

Here’s How Not to Fumble the Return

One of the big takeaways from the holidays was that online shopping again saw double-digit increases, climbing almost 19 percent over last year, according...

One Decade, a World of Change

The retail world has changed dramatically in the last 10 years. We've gone from strolling malls to scrolling phones. From telling a clerk, "I'm...

Explosive Ecommerce

After some fears that trade tariffs and a shorter purchasing period might affect 2019's holiday sales, it turned out stores and brands could breathe...

Self-Disruption in Retail

If you've been to any sort of panel discussion in the last couple of years, you've likely heard the word "disruption" thrown around pretty...

Enchanting Holiday Numbers

When people think about the magic of the holidays, it's more likely they're conjuring thoughts of twinkling lights and gingerbread houses than mobile optimization...

Modern Holiday Magic

There's an iconic scene in the classic holiday movie A Christmas Story where Ralphie and his brother go see Santa in a department store....

AI & Machine Learning

Some amazing -- as well as some downright freaky -- innovations in artificial intelligence and machine learning were detailed at the recent Decoded Future...