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Reporting on America's Attitudes and Behaviors
Reporting on America's Attitudes and Behaviors

online retail

Social Platforms

If you ever wondered why you don't see this colleague or that friend on your Instagram feed, it might be because almost every other...

One Decade, a World of Change

The retail world has changed dramatically in the last 10 years. We've gone from strolling malls to scrolling phones. From telling a clerk, "I'm...

Direct-to-Consumer Brands

Like music, movies, or TV shows that can be downloaded at a user's convenience, successful direct-to-consumer (DTC) apparel brands fill a niche, one that...

Technology & Personalized Experiences

Millennials and Gen Z use technology at lightning speed, endlessly cruising from video to messaging to news to email with tireless dexterity and engagement....

Social Shopping

New York Fashion Week just wrapped, award season is upon us with nightly celebrity red carpet sightings and social media is awash in all...

The Digital & the Physical

It's no secret that retailers feel an ever-present threat from Amazon. No one feels it more than brick and mortar stores, who are bearing...

The Online Shopping Journey

Apparel shopping was once engaged in regularly as something social or to pass time on the weekends. Now it can be done during meetings,...

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Retailers are regularly being told they need to surprise and delight in order to keep customers engaged and coming back. That said, it seems...

Seamless Retail

Every week we read about the flux that retail is experiencing. But whether consumers are shopping for new clothes in-store or online, the bottom...

A Digital Assist

Go into any hardware, home goods, or electronics store and you'll likely see digital assistants that will help to remotely turn off lights, play...

Getting It Right

It's no secret that buying apparel online isn't easy, for either the consumer or the retailer. Consumers have to wonder about fit, comfort, and...

Amazon Rising

Once upon a time in retail, there were category killers -- stores so powerful in a particular type of offering, they knocked off their...

Online Frontiers

Paris Fashion Week is underway and with it comes all the creativity and visual drama one...

Boxed Apparel Services

For years now, retailers have appealed to the time-strapped or fashion-challenged by offering the services of...

Upwardly Mobile

During the Great Recession, consumers pulled back on frivolous spending and focused primarily on needs, and...

Enhancing the Experience

Consumers may still shop at their favorite apparel stores, but increasingly they are hitting the Internet...