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Reporting on America's Attitudes and Behaviors
Reporting on America's Attitudes and Behaviors
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online retail

Data Privacy Laws

For nearly a year, consumers have been spending more time online -- and generating more data with every minute that passes. Companies like to...

The Value of a Review

When was the last time you went to a new restaurant without checking Yelp or Google reviews? The same held true for checking movie...

Fast-Tracked Retail Change

At this point, the stories about how the coronavirus pandemic has impacted retail are plentiful, and most of them aren't pretty: store closures, bankruptcies,...

Evolving Ecommerce

Sometimes there are major markers in life, events so big that life becomes divided into everything "before" or "after." We're living through that now....

Social Platforms

If you ever wondered why you don't see this colleague or that friend on your Instagram feed, it might be because almost every other...

One Decade, a World of Change

The retail world has changed dramatically in the last 10 years. We've gone from strolling malls to scrolling phones. From telling a clerk, "I'm...

Direct-to-Consumer Brands

Like music, movies, or TV shows that can be downloaded at a user's convenience, successful direct-to-consumer (DTC) apparel brands fill a niche, one that...

Technology & Personalized Experiences

Millennials and Gen Z use technology at lightning speed, endlessly cruising from video to messaging to news to email with tireless dexterity and engagement....

Social Shopping

New York Fashion Week just wrapped, award season is upon us with nightly celebrity red carpet sightings and social media is awash in all...

The Digital & the Physical

It's no secret that retailers feel an ever-present threat from Amazon. No one feels it more than brick and mortar stores, who are bearing...

The Online Shopping Journey

Apparel shopping was once engaged in regularly as something social or to pass time on the weekends. Now it can be done during meetings,...

Subscribe Now

Retailers are regularly being told they need to surprise and delight in order to keep customers engaged and coming back. That said, it seems...

Seamless Retail

Every week we read about the flux that retail is experiencing. But whether consumers are shopping for new clothes in-store or online, the bottom...

A Digital Assist

Go into any hardware, home goods, or electronics store and you'll likely see digital assistants that will help to remotely turn off lights, play...

Getting It Right

It's no secret that buying apparel online isn't easy, for either the consumer or the retailer. Consumers have to wonder about fit, comfort, and...

Amazon Rising

Once upon a time in retail, there were category killers -- stores so powerful in a particular type of offering, they knocked off their...